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Payments Operations Specialist
Toronto, Ontario, Canada .
full-time . March 20, 2024
Description
🏠 Who are we?
Borderless AI is the first AI-powered company in the HR and Employment of Record space. Borderless AI helps companies simplify every aspect of managing an international workforce, from onboarding and payroll, to compliance and legal. Our novel AI agent Alberni, is removing compliance, payment, tax law, and onboarding challenges of the past. It can solve complex problems and automate processes in any country around the world within minutes — an important need for the distributed global workforce and employers looking to scale quickly. Alberni has been trained on hundreds of thousands of rows of employment law from Borderless AI's proprietary datasets, and has been enhanced through partnerships with leading global legal and consulting firms.
The HR and Employer of Record markets are continuing to expand at a rapid pace as we see the growing need for distributed, global teams. We have a world-class suite of seasoned executives from some of tech's most prestigious companies, and are continuing to scale our team very quickly. Borderless AI has found product-market fit and we’re excited by our mission to build tooling for the future of HR. Interested in joining our customer obsessed, hardworking, and fast-moving team? Check out the opportunity below.
🦄 The Opportunity:
As part of our rapid expansion, Borderless AI is now seeking an experienced Payments Operations Manager to join our team. Payment Operations team is responsible for all transactions and funds that move through our partners, our networks, and our internal systems. The Payment Operations team’s mission is to make payments efficient, effective, and economical for Borderless AI and its relevant stakeholders.
As a Payment Operations Manager, you’ll be a vital member of the payment operations team responsible for enabling the payments business. Your focus, and that of the overall team, will be to help our payments business scale with ease and confidence.
🔑Key Responsibilities:
- Coordinate and execute end-to-end payment operations, ensuring accurate and timely processing of international payroll.
- Collaborate with internal teams to gather and validate payroll data, ensuring compliance with local regulations and company policies.
- Conduct thorough audits to verify payment accuracy, troubleshoot any discrepancies, and resolve issues in a timely manner.
- Monitor and analyze payment processes, identifying areas for improvement and implementing efficient solutions.
- Maintain strong relationships with global banking partners and payment providers to optimize payment workflows and ensure smooth transactions.
🤩Great Candidates will have:
- 3-4 years of proven experience in payment operations or a similar role, preferably in an international setting.
- Bachelor's degree in finance, accounting, or a related field.
- Deep understanding of cross-border payment regulations, compliance, and best practices.
- Proficient in using financial software and payment processing systems.
- Strong analytical skills with the ability to interpret data, identify trends, and propose actionable recommendations.
🌎 About the Borderless AI team:
- We're an early stage company and we love to collaborate in person 5 days a week in our Toronto HQ.
- We offer a healthy benefits & perks package, including lunch everyday
- Customers are the heart of our business, we're obsessed with our customers, and that drives the bulk of our decisions.
- We're taking on tough, global problems within the intersection of HRtech, Fintech & Legaltech that don’t have easy solutions. You’ll have an impact here!
- We'll grant you a lot of autonomy and trust, and back it up with meaningful empowerment and support.
We appreciate your interest and application. Only those applicants under consideration will be contacted.
Borderless AI is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances.
Reasonable accommodation is available for qualified individuals with disabilities, upon request.