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Office Manager & Operations Coordinator
Toronto, Ontario, Canada .
full-time . January 14, 2026
Description
We’re on a mission to transform HR for everyone.
Borderless AI builds AI agents that help HR teams work smarter. Our platform leverages generative AI to automate routine HR tasks from employee onboarding and payroll to paying international team members — and even generate employment agreements with AI-powered precision.
Headquartered in Toronto, Canada, Borderless AI is backed by over $30M in funding from investors including Susquehanna, Aglaé Ventures, and the co-founders of Cohere. For more information, go to: https://www.hireborderless.com/.
With AI agents transforming labor into software, we’re tackling a services market worth trillions of dollars. Our team includes seasoned executives from some of tech’s most prestigious companies, and we’re scaling quickly. Borderless AI has achieved product-market fit, and we’re excited to build the future of HR technology.
If you’re passionate about customer impact, enjoy solving complex problems, and thrive in a fast-moving environment, we’d love for you to join us.
The Opportunity:Â
We’re looking for a versatile Office Manager & Operations Coordinator to support our leadership team, help keep our operations running smoothly, and contribute to HR initiatives. This is a hands-on, cross-functional role where you’ll gain exposure to key business operations, work closely with the leadership team, and help improve processes across the company. This role is ideal for someone who is highly organized, proactive, and excited about building systems and processes that impact the entire company.
Role and Responsibilities:
- Manage HR processes including payroll, onboarding and offboarding, benefits plan administration, leaves of absence, culture building, and other HR-related administration
- Act as the internal HR contact for employees by answering questions about our policies, payroll and benefits
- Oversee and support all administrative duties in the office and ensure that the office is operating smoothly
- Act as a primary point of contact for business vendors, including maintaining existing relationships and establishing new vendor relationships
- Manage HR administrative operations by providing employment confirmation letters, preparing employment contracts, and maintaining employee records
- Coordinating the recruiting process for interview candidates
- Provide information and advice regarding employee relations, workplace health and safety, and HR-related legislation
- Responsible for managing 3rd party HR and recruiting platforms such as LinkedIn and GlassDoor
- Manage office supplies and office snacks inventory, and place orders as necessary
- Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, and creating reports
- Receive and sort incoming mail and deliveries, and manage outgoing mail
- Perform administrative errands and take on ad hoc and special projects when needed, leveraging your experience and resourcefulness to address any upcoming operations issues you identify
Great candidates will have:
- 3+ years of experience in an office manager, operations coordinator, executive assistant, or similar role
- Full proficiency in MS Office (Word/Excel/PowerPoint) and Google Suite (Google Calendar, Docs, Sheets, Forms, Slides)
- Excellent written and verbal communication skills
- A dynamic and energetic personality with a passion for technology; previous experience in a start-up environment is an asset
- Ability to balance competing priorities and manage multiple processes at the same time
- Ability to work independently and handle constantly changing needs
- Time Management skills and ability to multitask and prioritize work
About the Borderless AI team:
- We're an early stage company and we love to collaborate in person 5 days a week in our Toronto HQ.
- We offer a healthy benefits & perks package, including free lunch everyday.
- Customers are the heart of our business, we're obsessed with our customers, and that drives the bulk of our decisions.
- Big challenges don’t scare us. We’re solving global problems that need creativity, technology, and determination. Be part of the impact!
- We'll grant you a lot of autonomy and trust, and back it up with meaningful empowerment and support.
We appreciate your interest and application. Only those applicants under consideration will be contacted.
Borderless AI is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances.Â
Reasonable accommodation is available for qualified individuals with disabilities, upon request.